Shipping policy
Processing Times
My standard processing time is 3-5 business days (does not include weekends) for normal items. Personalized items usually take 1-2 weeks. During busy times, personalized items may take longer; check those listings for updated processing times.
US Shipping
I ship all orders via USPS letter or Ground Advantage mail. Orders generally arrive in 3-7 days from the ship date, although during busy seasons or inclement weather, it may take longer.
- Stickers, cards, and patches have free US shipping, sent via USPS letter mail (no tracking) if no other items are ordered.
- All other items have a flat $4.50 shipping (with tracking), and free shipping for orders over $50!
Please make sure to input the correct shipping address, as I am not responsible for orders lost due to incorrect shipping address.
International Shipping
Shipping to Canada is available at a flat rate of $11 USD. Packages are sent via Asendia with tracking included, usually taking 1-3 weeks. Buyers are responsible for any customs, tariffs, and import taxes that may apply. I'm not responsible for delays due to customs. NOTE: If you order stickers/cards AND other items, it will charge double shipping, but I will refund the extra $11 USD.
I may add shipping to other countries in the future, but in the meantime, visit my Etsy Shop for international shipping to Australia, Canada, Japan, Mexico, New Zealand, UK. If your country is not listed, please contact me, and I can see if it can be added. I am not currently shipping to the EU or Northern Ireland due to the General Product Safety Regulation (GPSR).
For UK customers, some of my items are at Rabbit Retail in Aylesbury!
Returns & Exchanges
Please review our Refund Policy for details.
Please contact me within 48 hours if your order arrives damaged or has other issues.